Frequently Asked Questions
How do I record my voice?
Go to the Parent Dashboard, select "Manage Letters" (or Numbers/Pictures), tap an item, and hold the red "Record" button.
How do I delete a recording?
On the Manage Letters (or Numbers/Pictures) page, tap an item, then tap the "Trash" button on the "Record & Edit" page.
How do I add and set a template?
In the "Manage Drawing" page, tap the "+" button to pick a photo from your library then tap the template to select it (green checkmark), and it will appear on the canvas for your child to draw over.
How do I switch to lowercase letters?
Go to "Manage Letters" in the Parent Dashboard and tap the "A→a" button to toggle between uppercase and lowercase.
How do I cancel my free trial?
Good news—you don't need to! Since KLAP is not a subscription service, the free trial is automatic and requires no payment details to start. After 72 hours, the app simply reverts to a free limited version. You will never be charged unless you actively choose to make the one-time purchase.
Is the 29.99 RON a subscription?
No! The 29.99 RON is a one-time purchase. Once you pay, you own unlimited access to the core features (letters, numbers, pictures, and drawing) forever. There are no hidden monthly subscriptions or fees.
Can I share the saved drawings?
Yes! Tap on a drawing in your gallery to open it, then tap the Share icon (square with arrow) at the top right to save it to Photos or share it with someone.
Why can't I hear any sound?
Please check that your device isn't in Silent Mode (the physical switch on the side) and that the volume is turned up.
Is my data safe?
Yes! Everything stays on your device (or your private iCloud if enabled). KLAP doesn't see your photos or hear your recordings.
Can I use the app offline?
Yes! The app works completely offline. An internet connection is only needed if you choose to sync with iCloud.
Can I request a new feature?
Absolutely! Feedback is always welcome. Please use the "Suggest Improvement" button on the About & Support page to send your ideas.
Still have questions?
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